Shipping Policy
Shipping Policy
At SportZone, we strive to deliver your order quickly and securely. Below is everything you need to know about our shipping.
Processing Time
Orders are processed within 1-3 business days after payment confirmation. During periods of high demand (sales, holidays), processing time may be slightly longer.
Estimated Delivery Times
- Peninsular Spain: 7-15 business days
- Canary Islands, Balearic Islands, Ceuta, and Melilla: 10-20 business days
- Europe: 10-20 business days
- Rest of the world: 15-30 business days
These times are estimates and may vary depending on the supplier and destination. As this is a dropshipping model, products are shipped directly from the supplier.
Shipping Costs
Shipping costs are calculated automatically during the checkout process based on the destination and weight of the order. Occasionally, we may offer free shipping on orders that exceed a certain amount.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can check the status of your shipment at any time. You can also use our order tracking page.
Customs and Taxes
International orders may be subject to import duties and taxes according to the legislation of the destination country. These costs are borne by the customer and are not included in the product price or shipping costs.
Shipping Problems
If your order does not arrive within the estimated time or has any issues, please contact us through our contact page and we will resolve it as soon as possible.