Return Policy
Return Policy
At Shopping Sports, we want you to be completely satisfied with your purchase. If for any reason you are not, here's how to proceed.
Return Period
You have 30 calendar days from the receipt of your order to request a return.
Product Conditions
For a return to be accepted, the item must:
- Be in its original, unused, and undamaged condition.
- Retain its original packaging and tags.
- Not have been washed or altered.
Items Not Accepted for Return
- Personalized or custom-made products.
- Personal hygiene items (for sanitary reasons).
- Products with clear signs of use.
How to Request a Return
- Contact us through our Contact page, indicating your order number and the reason for the return.
- We will send you instructions for return shipping within 2 business days.
- Once the item is received and inspected, we will process the refund within 5-10 business days.
Return Shipping Costs
Return shipping costs are borne by the customer, unless the item arrives defective or incorrect, in which case we will cover the cost.
Refunds
Refunds will be issued using the same payment method used for the original purchase. You will receive an email confirmation once it has been processed.
Defective or Incorrect Items
If you have received a defective or incorrect item, please contact us immediately. We will arrange for an exchange or full refund at no additional cost to you.
Contact
For any questions regarding returns, you can contact us through our contact page.